Partial, regional issues to access key apps

Incident Report for MotionTools

Postmortem

Cloudflare have shared a post-mortem of the incident on their blog

Posted Jun 21, 2022 - 16:01 CEST

Resolved

This incident has been resolved.

Posted Jun 21, 2022 - 10:21 CEST

Monitoring

Cloudlare seems to have implemented a fix and says they are monitoring the results: https://www.cloudflarestatus.com/incidents/xvs51y9qs9dj

Posted Jun 21, 2022 - 09:28 CEST

Update

We are continuing to investigate this issue.

Posted Jun 21, 2022 - 09:25 CEST

Investigating

Some users experience issues accessing some of our apps (Mobile apps, dashboard) as well as interacting with our API.

We already identified the issue to be originating from our provider cloudflare.

See more details here: https://www.cloudflarestatus.com/incidents/xvs51y9qs9dj

Posted Jun 21, 2022 - 08:34 CEST

This incident affected: Dashboard, iOS Apps, Android Apps, and API.